OVERVIEW
This website is operated by Australian Rural Medical Services Pty Ltd (trading as AusRMS). Throughout the site, the terms “we”, “us” and “our” refer to Australian Rural Medical Services Pty Ltd. AusRMS offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or using our services, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, patients, customers, prospective employees, event organisers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the site will also be subject to these Terms. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Continued use of the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – WEBSITE USE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or territory of residence, or you have the consent of a parent or guardian where required.
You may not use this website or its content for any illegal or unauthorised purpose, nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright and privacy laws).
You must not transmit any worms, viruses or any code of a destructive nature. A breach or violation of any of these Terms may result in immediate termination of your access to the site.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service or access to anyone for any reason at any time, to the extent permitted by law.
You understand that your content (not including payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – MEDICAL INFORMATION DISCLAIMER
Information provided on this website is for general information purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
If you have urgent medical concerns, you should seek immediate medical attention by calling emergency services (000 in Australia) or attending the nearest emergency department.
Reliance on any information provided on this website is at your own risk. You should always consult a qualified healthcare professional regarding any health-related questions.
SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only.
This site may contain historical information which is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree it is your responsibility to monitor changes to our site.
SECTION 5 – SERVICES, BOOKINGS AND WALK-IN POLICY
AusRMS provides healthcare services through its medical centres and may also provide event medical services. Service availability may vary by location and season.
Where online booking tools are offered (including third-party platforms), their availability may be limited to certain locations and/or times of year. Some AusRMS clinics operate as walk-in services, meaning no appointment is necessary. Wait times can vary depending on patient volume, acuity, and operational requirements, and we do not guarantee immediate attendance.
SECTION 6 – THIRD-PARTY BOOKING PLATFORMS AND TOOLS
We may provide access to third-party tools (such as booking platforms, maps, or embedded content) over which we neither monitor nor have any control.
You acknowledge and agree that access to these tools is provided “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability arising from or relating to your use of optional third-party tools.
SECTION 7 – PRICING, FEES AND PAYMENTS
Fees for services may change without notice, subject to applicable law. Any pricing or fee information displayed on the website is general in nature and may not reflect all circumstances (including eligibility, insurance arrangements, or specific clinical requirements).
We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time. We are not liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 8 – EVENT MEDICAL SERVICES
If you engage AusRMS for event medical services, additional terms may apply under a separate written agreement, including but not limited to scope of services, staffing, clinical governance, risk management, cancellation terms, and fees.
Website content about event medical services is provided for general information only and does not constitute a binding offer unless confirmed by AusRMS in writing.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send submissions (for example, feedback, ideas, suggestions, or other materials), you agree that we may use them without restriction, including editing, copying, publishing, distributing, and translating them in any medium.
We are under no obligation to maintain submissions in confidence, to pay compensation for submissions, or to respond to submissions.
You agree that your submissions will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary rights, and will not contain unlawful, abusive, or obscene material, or malware.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the site is governed by our Privacy Policy. Please refer to our Privacy Policy for more information.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information at any time without prior notice.
We undertake no obligation to update or clarify information except as required by law.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content for any unlawful purpose; to violate any regulations, rules or laws; to infringe intellectual property rights; to harass, abuse, defame or discriminate; to submit false or misleading information; to upload or transmit malware; to collect personal information of others; to spam, phish, crawl or scrape; or to interfere with security features of the Service or related websites.
We reserve the right to terminate your use of the Service or any related website for violating any prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of the service will be uninterrupted, timely, secure or error-free.
The site and all information and services delivered to you through the site are provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied, to the maximum extent permitted by law.
To the maximum extent permitted by law, in no case shall Australian Rural Medical Services Pty Ltd, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or site content.
Nothing in these Terms excludes, restricts, or modifies any consumer guarantees, rights, or remedies conferred by the Australian Consumer Law or other applicable legislation that cannot be excluded.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Australian Rural Medical Services Pty Ltd and its officers, directors, agents, contractors, licensors, service providers, subcontractors and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms or your violation of any law or rights of a third party.
SECTION 15 – SEVERABILITY
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed, without affecting the validity of the remaining provisions.
SECTION 16 – TERMINATION
These Terms are effective unless and until terminated by either you or us. You may terminate by ceasing use of our site. We may terminate or suspend access to the site if, in our sole judgment, you fail to comply with any term or provision of these Terms.
SECTION 17 – ENTIRE AGREEMENT
These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals.
SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New South Wales, Australia.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Continued use of the website following the posting of any changes constitutes acceptance of those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@ausrms.com.au.
